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Union Hub

All the information you need to manage your Union account.

For important information regarding Online Banking, plus other important notices, please see announcements here.

Unity Trust Bank has had a proud and historic relationship with trade unions since our formation in 1984.

The trade unions’ vision was to create a bank that would embrace the philosophy of serving the common good and those founding principles are still at the heart of everything Unity does today.

Unity banks 90% of affiliated trade unions which benefit from specialist relationship managers who understand the ins and outs of how the organisations work.

From step-by-step tutorials to information about what you can expect from banking with us, please use the content below to help manage your account.

Contacting Unity Trust Bank

Help at your fingertips

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Banking with Unity Trust Bank

We’ve provided an overview of what you can expect from banking with us.
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Make changes to your account

If you need to change your mandate, register for Online Banking or update your details, complete our online form.
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FAQs

Got a question? We’ve summarised some of your most frequently asked questions
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Tutorials

If you need additional support to complete a banking task, our range of tutorials can help
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Useful customer forms

Managing your account online is an easy way to save time and keep track of your finances
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Running your account

Our aim is to make it easy for you to bank with us, we’ve provided tips for running your business bank accounts
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Online Banking

Manage your day-to-day banking through our Online Banking service

*Our Union call centre opening hours are 9am – 5pm, Monday to Friday, excluding bank and public holidays in England or Scotland. Calls may be monitored and recorded for training, quality and security purposes. Calls to this number are charged at your local geographic rate, and calls from mobiles may be higher. Please contact your telephone provider for details.

Our commitment to excellent service

Receiving customer feedback is important to help us continually improve the banking experience and ensure our customers are satisfied with the service we provide.

It’s simple, secure and stress-free to switch to us

If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. It’s guaranteed to take 7 working days, it’s free, and it’s all taken care of by the Current Account Switch Service.