woman with laptop and debit card to make an online payment

Reporting Fraud

Name(Required)

Name of organisation affected by fraud

Account number

Date of incident (if known)

Payment amount

Payment destination

Add contact details you have for the scammer

Incident description (200 characters limit)

Send us the evidence you have

Max. file size: 10 MB.

You can also call our Customer Service team right away on our dedicated fraud number, freephone  0808 196 8420 (open 24/7). You can also report it directly to your Relationship Manager, if you have one. If you cannot get in touch with your Relationship Manager, call our Customer Service team right away.

Once you have done that it is encouraged that you:
File an online report to Action Fraud here.
If your business is based in Scotland, contact Scotland Police on 101.