Service updates and planned maintenance
Important Update regarding Multipay Applications
We are currently experiencing a temporary delay in processing Multipay applications. Our team is working hard to resolve this as quickly as possible and we appreciate your patience during this time.
If you have recently submitted an application, please rest assured that it is in progress, and we will provide updates as soon as we can.
Thank you for your understanding. If you have any urgent queries, please contact our support team.
If you’re experiencing an issue in accessing one of our services and you haven’t received prior communication from us as to why, you may wish to review our frequently asked questions regarding the specific service. Alternatively, you can contact us to report an issue.
If the issue you are experiencing relates to fraud – please visit our Fraud centre.