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Delivering Impact

We only use our customer deposits to lend to organisations that make a positive difference to communities across the UK

Our mission is to help create a better society

Unity Trust Bank was established to be the bank with a social conscience, supporting organisations that contribute community, economic, social or environmental benefit to society.

Our impact model

This impact model shows how Unity’s actions contribute to and deliver a range of positive social, economic and environmental impacts in the UK all aligned to our purpose:

What we delivered in 2024

Our impact across the UK

We aim to be the bank of choice for all socially-minded organisations in the UK. Through safe, sustainable growth, we support our customers to deliver social impact in their communities, whilst also meeting their banking needs.

Aligning our impact with the
United Nations’ Sustainable Development Goals

UN SDG 3
Good Health & Wellbeing
Delivering health services to all

UN SDG 11
Sustainable Cities & Communities
Providing affordable and quality housing in the UK

UN SDG 17
Partnership for the Goals
Working with organisations who support other charities

UN SDG 8
Decent Work & Economic Growth
Supporting organisations building inclusive growth and good jobs

UN SDG 10
Reduced Inequalities
Providing opportunities and support to marginalised and disadvantaged people

Other UN SDGS supported
Including UN SDG 1,2,4,7,9 & 12

Regional distribution of new commitments in 2024

Unity Trust Bank continued to provide loans across the UK. 50% (2023: 46%) of our loans went to organisations based in areas of high deprivation.

London continued to be the largest regional concentration with 26% (2023: 22%) of commitments in London. We increased our loan allocation in areas such as North West 20% (2023: 14%), North East 6% (2023: 3%) and West Midlands 10% (2023: 9%).

Our impact stories

Canopy Housing

Leeds homeless charity unveils its biggest retrofit housing project to date following £250,000 funding

Financial Profile

As an ethical bank, Unity seeks to be transparent about all that we do

Investor Relations

Good practice, social good and good returns have gone hand-in-hand in 2023

Corporate Governance

Ensuring effectiveness and promoting high standards of corporate governance within Unity

Board of Directors

Providing strategic direction and the custodian of Unity’s vision, values and standards

Other links

We’re for supporting organisations that help to build a better society

Here at Unity Trust Bank we provide banking services to businesses that help to deliver positive social, economic and environmental impact in local communities across the UK.

*Defined as the top 4 deciles of deprivation using the Index of Multiple Deprivation. **Figures from Customer Satisfaction survey, Jan-Dec 2023. Based on the question: Having reflected in detail on the service from Unity Trust, overall, how satisfied are you with your experience of Unity Trust Bank’s service to you? ​Base: All customers from Y5 Q2 excluding those who report ‘don’t know’ (253).