We want to make the Unity banking experience as straightforward as possible for our Union customers. Here you will find all the information you need to manage your banking, submit changes to your account and find out about the additional services we offer.
As Unity customers, you can benefit from:
To help us act sustainably, we encourage customers to use Online Banking and online statements where possible.
For all banking features and benefits, visit the Business Current Account webpage.
To make any changes to your account, including a change of signatory request, visit the Update your Account Details webpage and click the ‘Update Your Details’ button. You can then submit your requested change via our Account Management Form. If you need any support, view our Account Management FAQs.
Visit www.unity.co.uk/business-banking/unity-corporate-multipay-card/ and ensure you read the terms and conditions, Key Features Document and fees and charges before applying.
You will need to download and complete three forms: Business Application Form, Cardholder Application Form, and Corporate MultiPay Indemnity Agreement, and send them back to us, either by email or post.
Step-by-step instructions and all relevant forms can be found on the Corporate MultiPay Card webpage.
Once we have received all relevant information, our Service Level Agreements are as follows*:
If you’d like to speak to a member of the team, drop us a secure message through Online Banking, email us@unity.co.uk or call 0345 140 1000. For all BACs-related queries, submit an online e-payments form.
*During busier periods, these timings may be subject to change.
